Business Development Associate

Job Title: Business Development Associate

Job Type: Full Time; Graveyard Shift

Location: Philippines (Remote)

We are seeking a Business Development Associate who can strategically drive revenue and growth through market research and sales strategies. The successful candidate will be an excellent communicator, results-driven and highly motivated individual. They should be able to develop and manage new prospective leads as well as maintain existing relationships.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Tasks and Responsibilities

• Leads the development and implementation of the business strategy
• Provides advice and recommendations on business opportunities
• Data mining/networking to discover new leads
• Set appointments with prospects with the goal of generating sales revenue and building customer loyalty
• Develop, organize, and nurture a pipeline of business development leads from initial contact to qualified/closed status

Essential Duties:

• Identify, qualify, and build relationships with senior business leaders as potential clients through outbound calls, emails, social media, and other methods.
• Conduct competitor analysis to determine strategic placement in the market and identify the most effective communication approach.
• Develop marketing strategies to promote the services and programs offered by the BPO center to its specific target audiences.
• Partner with our other functional areas and teams to deliver winning contract proposals and tender responses for prospective clients.
• Establish and maintain client relationships to foster repeat business from existing clients and acquire new clients from competitors.
• Coordinate with internal departments to ensure projects are completed on time and within budget parameters.
• Other essential duties related to the position to meet the ongoing needs of the company.

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, dedicated and should possess the below accomplishments.

• Bachelor's or College Degree in Marketing, Business Management, or a related field.
• A minimum of 5 years sales leadership experience, with a focus on BPO services and programs
• A consistent track record of meeting or exceeding sales targets when selling BPO outsourcing services (such as accounting, telemarketing, data recording, social media, customer support).
• Strong written, interpersonal communication skills and presentation skills.
• Results-orientated mindset with a focus on achieving targets
• Proficiency in Microsoft Office and other common office software tools is necessary.
• The ability to work effectively with minimal guidance, be proactive, and handle uncertainty is essential.

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

We believe in the importance of our staff and recognize them as the driving force behind our success. Our training and development programs are ongoing, as we continuously invest in our people to equip them with the necessary skills for their improvement

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

• Must be authorized to work in the country in which the job is based.
• Must be willing to undergo employee background screening. Job offers are contingent on background screening tests.

It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, of Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.  All aspects of employment at MCI are based solely on a person's merit and qualifications.  MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.  MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics.  We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia. 

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing (VIP).

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job.  You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.